This course enables participants to gain a better understanding of how to deal with aggression and places emphasis on techniques to diffuse and prevent an aggressive situation occurring.
- Effective communication
- Signs of aggression
- Understand the reasons for aggression
- Identify and tackle triggers
- De-escalation techniques
- Roles and responsibilities
Prices available on request maximum 12 candidates.
All our expert facilitators have recognised and accredited training qualifications and experience within the healthcare sector.
As part of our quality control all our facilitators update their CPD annually or when needed to ensure they are up-to-date and fully compliant with current regulations.
We pride ourselves on providing quality training at cost effective prices and would be happy to discuss your Challenging Behaviour training needs.
Tel: 029 2025 0611