Over recent weeks we have been talking about our Prevention Management Violence and Aggression course. This course equips care support workers with the skills to protect themselves in hostile environments. Due to the nature of the environment’s care support workers are delivering care aggression and conflict can be a high risk. This is why the PMVA course is so important.
Here are more photos of care support workers new and experienced receiving training in restraint techniques and how to handle particular situations.
Care support workers often work in Mental Health units, Mental Health NHS wards and residential homes where people have severe Mental Health conditions, it is no surprise to us that Mental Health patients can strike out in frustration putting carers at risk from injury. The Prevention Management Violence and Aggression course teaches how to avoid injury and how to diffuse volatile situations.
Not only does the PMVA course look at physical restraints but it also looks at ways to diffuse situations without restraints. We have seen on many occasions where there has been no need to restrain someone, you can also diffuse situations by talking calmly but firmly to Mental Health patients, reasoning and behaviour therapy can be applied in order to stop potential aggressive behaviour.
The PMVA course also looks at ways to avoid accusations made by service users which often are false accusations. Service users can deem restraints as physical assaults and in some cases sexual assaults that can be escalated, the PMVA course explains how to stay away from potential false accusations and show care support workers where their bodies and hands need to be positioned to ensure restraints are carried out professionally avoiding accusations.
We have overseen cases where accusations have been made by the service users against care support workers, the investigations last for months and most of the time the end result is the care support workers were simply doing their jobs, the PVMA course gives examples of these scenarios so that care support workers are ready and prepared knowing they have to do a professional job to avoid false accusations.
We teach our care support workers the importance of getting restraining techniques right, one for their own safety, but two, for the safety of the service user which is the priority, the last thing you will want to happen is a service user ending up with a broken arm or a broken finger, if restraint techniques are carried out correctly then injuries are avoided and this is what the PMVA course teaches.
If you think you would benefit from the Prevention Management Violence and Aggression course then get in touch, we run the PMVA course regularly and train care support workers from other agencies along with our own care support workers. We are an award winning agency with over 20 years experience in the health and social care sector and are here to help you with any training requirements you have.